IMPORTANT UPDATE ABOUT YOUR MEMBERSHIP

Following the Government's new directive to keep our nation safe and slow the spread of the coronavirus, all DW Fitness First sites will be closing their doors from tonight, Friday 20th March.

Looking after our Teams
Clearly these are unprecedented times for us all and whilst we have been working closely with authorities in anticipation of this potential eventuality there is still a lot of work too be done. Our first task, most notably, is to reassure the staff of their livelihoods and putting together the foundation so that we are in place to bring back your club bigger and better than ever for when we re-open.

Ensuring we do the right thing for Customers
Our next step, is to support you the member; and in this I am pleased to announce that we will not be requesting any direct debit at the end of this month. We will automatically freeze your account free of charge. No direct debits will be taken during the closure period.

Our Pride and Gratitude
We are immensely grateful for the loyalty, support and understanding demonstrated by all our colleagues and members in these incredibly difficult times.

The positivity and well wishes we have received over this immensely difficult period gives us a tremendous pride as a business and we are determined to do the right thing for our teams and members.

Keeping in Touch
We give you our assurance to keep you all as up to date as possible as things progress - we’re all in this together – and this is the message that we are reiterating across DW Fitness First; support each other and support our members.

When it is safe to do so, we are looking forward to welcoming you back to our fitness clubs. Until then, stay connected, stay active and stay safe.

We will have further communication out to you early next week and most importantly, we sincerely hope that you and your loved ones are staying healthy and safe.

Thank you
The Management team of DW Fitness First

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