Dear Members,

We are writing to inform you of important information relating to your recently cancelled gym membership at DW Fitness First.

Following the onset of COVID-19, the future viability of the DW Sports business has become materially uncertain due to the enforced closure of both the gym Portfolio and the Stores on 20th March 2020 and 23rd March 2020 respectively.

This extremely challenging business environment has unfortunately resulted in Dave Whelan Sports Limited (‘DWS’) being placed into Administration and Graham Newton and Ryan Grant, partners in BDO LLP, have been appointed as the Joint Administrators (‘the Administrators’) today the 3rd August 2020.

This administration impacts all of our DW Sports retail stores and some gyms. Fitness First remains a separate company and its 43 clubs are unaffected by the administration of DW Sports.


Your gym remains closed currently as part of the Welsh Government regulations surrounding the Covid 19 Pandemic and your account remains on freeze. It is our intention to open the site when the restrictions are lifted, on August 10th, and work with the Administrators to ensure this site remains operational in the long term. Whilst we recognise you have recently cancelled your membership at the Gym we thought it important to make you aware of this news out of courtesy.

In the meantime if you have any questions relating to this process please find a link to a set of FAQ’s which hopefully addresses all of the key questions you may have at this moment.


Once again thank you for your custom over the years we thank-you for your loyalty and we are confident we will be here should you wish to return to continue your fitness journey.

Best Regards

The Team at DW Fitness First

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